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Uninstallation ​

This guide describes how to completely remove DICOM Printer 2 from your system.

Before Uninstalling ​

  1. Backup Configuration

    Copy: %ProgramData%\Flux Inc\DICOM Printer 2\config\config.xml
To: Safe location

  2. Save Activation Code

    • Record your activation code from config.xml or Control Application
    • Keep for potential reinstallation

  3. Export Logs (if needed for troubleshooting or records)

    Copy: %ProgramData%\Flux Inc\DICOM Printer 2\log\
To: Archive location

  4. Complete or Archive Pending Jobs

    • Check queue directory for pending jobs
    • Allow jobs to complete or manually archive

Uninstallation Methods ​

Method 1: Using Windows Settings (Windows 10/11) ​

  1. Open Settings → Apps → Apps & features
  2. Search for "DICOM Printer 2"
  3. Click on DICOM Printer 2
  4. Click Uninstall
  5. Click Uninstall again to confirm
  6. Follow uninstaller prompts

Method 2: Using Control Panel (All Windows Versions) ​

  1. Open Control Panel
  2. Navigate to Programs → Programs and Features
  3. Locate "DICOM Printer 2" in the list
  4. Right-click and select Uninstall
  5. Follow uninstaller prompts

Method 3: Using Uninstaller Directly ​

  1. Navigate to installation directory:
    C:\Program Files (x86)\Flux Inc\DICOM Printer 2\
  2. Run unins000.exe
  3. Follow uninstaller prompts

Uninstaller Options ​

The uninstaller will prompt you about data removal:

Remove Configuration and Data:

  • Yes - Removes all configuration, logs, and queued jobs
  • No - Keeps data files for potential reinstallation

If you plan to reinstall, select No to preserve your configuration and activation.

Manual Cleanup ​

After uninstallation, some files may remain. To completely remove all traces:

Remove Program Files ​

Check and remove if exists:

C:\Program Files (x86)\Flux Inc\DICOM Printer 2\

Remove Data Files ​

%ProgramData%\Flux Inc\DICOM Printer 2\

Full path typically:

C:\ProgramData\Flux Inc\DICOM Printer 2\

Contains:

  • config/ - Configuration files
  • drop/ - Drop monitor directories
  • log/ - Log files
  • queue/ - Print job queue
  • staging/ - Temporary files
  • store/ - Local storage
  • temp/ - Temporary files

Remove User Settings (if any) ​

%APPDATA%\Flux Inc\DICOM Printer 2\

Verify Complete Removal ​

Check Services ​

  1. Open Services (services.msc)
  2. Verify "DICOM Printer 2 Service" is not listed
  3. Verify "DICOM Printer 2 Drop Monitor" is not listed (if was installed)

Check Printer Devices ​

  1. Open Devices and Printers
  2. Verify "DICOM Printer 2" virtual printer is removed
  3. If still present, right-click and Remove device

Check Registry (Advanced) ​

Registry entries are typically removed by uninstaller. If needed, check:

HKEY_LOCAL_MACHINE\SOFTWARE\Flux Inc\DICOM Printer 2
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\DicomPrinter2Service

Warning: Only modify registry if you're comfortable with Registry Editor.

Troubleshooting Uninstallation ​

Uninstaller Not Found ​

Solutions:

  1. Reinstall DICOM Printer 2, then uninstall properly
  2. Manually remove files and registry entries (advanced)
  3. Use third-party uninstaller tool

Service Won't Stop ​

Solutions:

  1. Use Task Manager to end DicomPrinterService.exe process
  2. Restart computer
  3. Retry uninstallation

Files in Use ​

Solutions:

  1. Close Control Application
  2. Stop DICOM Printer 2 service
  3. Close any applications accessing DICOM Printer 2 directories
  4. Restart computer and retry uninstallation

Permission Denied ​

Solutions:

  1. Run uninstaller as Administrator:
    • Right-click unins000.exe
    • Select "Run as administrator"
  2. Ensure you have administrative privileges

Reinstallation ​

If you plan to reinstall:

  1. With Configuration Preserved:

    • Don't delete data directory during uninstall
    • Reinstall DICOM Printer 2
    • Existing configuration will be detected and used

  2. Fresh Installation:

    • Delete data directory during uninstall
    • Or manually delete %ProgramData%\Flux Inc\DICOM Printer 2\
    • Reinstall DICOM Printer 2
    • Reconfigure from scratch