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Licensing and Activation ​

DICOM Printer 2 uses a license-based activation system to enable full functionality.

License System Overview ​

DICOM Printer 2 requires a valid license to operate. The licensing system uses:

  • Request Code - Unique code generated from your system
  • Activation Code - License key provided by Flux Inc
  • Validity Period - Duration for which the license is valid

License States ​

Unlicensed ​

The software is installed but not activated.

Behavior:

  • Service runs in trial or limited mode
  • May have feature restrictions or time limitations
  • Displays warnings about unlicensed state

Active ​

The software is properly licensed and activated.

Behavior:

  • Full functionality enabled
  • No restrictions or warnings
  • Valid until expiration date

Expired ​

The license validity period has ended.

Behavior:

  • Similar to unlicensed state
  • Service may stop processing
  • Requires license renewal

Invalid ​

The activation code is invalid or corrupted.

Behavior:

  • Service fails to start
  • Error messages in logs
  • Requires valid activation code

Activation Process ​

Method 1: Using the Control Application ​

  1. Launch Control Application

    Start Menu → Flux Inc → DICOM Printer 2 → Control Application

  2. Navigate to Licensing Tab Click the "Licensing" or "Activation" tab

  3. Generate Request Code

    • Click "Generate Request Code"
    • Request code is displayed and copied to clipboard
    • Example: XXXX-XXXX-XXXX-XXXX

  4. Obtain Activation Code

    • Visit Flux Inc activation portal
    • Enter request code
    • Receive activation code
    • OR contact Flux Inc support with request code

  5. Enter Activation Code

    • Click "Enter Activation Code"
    • Paste or type activation code
    • Click "Activate"

  6. Verify Activation

    • License status changes to "Active"
    • Validity period is displayed
    • Service continues with full functionality

Method 2: Using Command Line ​

  1. Generate Activation Data

    cmd
    cd "C:\Program Files (x86)\Flux Inc\DICOM Printer 2"
DicomPrinterService.exe --activation-data

    Output:

    Request Code: XXXX-XXXX-XXXX-XXXX

  2. Get Activation URL

    cmd
    DicomPrinterService.exe --get-activation-url

    Output:

    https://activation.fluxinc.ca/activate?request=XXXX-XXXX-XXXX-XXXX&product=DicomPrinter2

  3. Open URL in Browser

    • Copy URL and open in web browser
    • Complete online activation process
    • Receive activation code

  4. Apply Activation Code

    • Option A: Use Control Application to enter code
    • Option B: Manually edit config.xml:
      xml
      <General>
  <RegistrationKey>YOUR-ACTIVATION-CODE-HERE</RegistrationKey>
</General>
    • Restart the service

Activation Code Format ​

Activation codes are formatted as:

XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX

Important:

  • Activation codes are case-insensitive
  • Include all dashes when entering
  • Copy and paste to avoid typos
  • One activation code per installation

License Validity ​

Checking Expiration ​

Control Application:

Licensing Tab → Days Remaining

Service Logs:

License valid for 123 days

Renewal ​

Before license expires:

  1. Contact Flux Inc for renewal
  2. Receive new activation code
  3. Enter new activation code (same process as initial activation)
  4. Validity period is extended

Request Code Generation ​

Request codes are generated from:

  • System hardware identifiers
  • MAC addresses
  • Disk serial numbers
  • Other system-specific data

Important:

  • Request code changes if hardware changes significantly
  • Same request code for same system
  • Re-activation required after major hardware changes

Configuration File ​

The activation key is stored in config.xml under <RegistrationKey>:

xml
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE DicomPrinter SYSTEM "config.dtd">
<DicomPrinter>
  <General>
    <RegistrationKey>XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX</RegistrationKey>
  </General>
</DicomPrinter>

Location: %ProgramData%\Flux Inc\DICOM Printer 2\config\config.xml

Troubleshooting ​

Invalid Activation Code ​

Symptoms:

  • Error: "Invalid activation code"
  • License state remains unlicensed

Causes:

  • Typo in activation code
  • Wrong activation code for this system
  • Corrupted activation code

Solutions:

  • Double-check activation code
  • Copy and paste instead of manual entry
  • Regenerate request code and get new activation code
  • Contact Flux Inc support

License Expired ​

Symptoms:

  • Service stops processing
  • Warning: "License expired"
  • License state shows as expired

Solutions:

  • Contact Flux Inc for license renewal
  • Enter new activation code
  • Restart service

Request Code Changed ​

Symptoms:

  • Previously activated system now shows as unlicensed
  • Error: "License invalid for this system"

Causes:

  • Significant hardware changes
  • System reinstallation
  • Virtual machine migration

Solutions:

  • Generate new request code
  • Contact Flux Inc with:
    • Old activation code
    • New request code
    • Explanation of change
  • Receive new activation code for new configuration

Service Won't Start with Invalid License ​

Symptoms:

  • Service fails to start
  • Error in logs: "License check failed"

Solutions:

  • Verify activation code is correctly entered
  • Check config.xml for corrupted RegistrationKey
  • Remove RegistrationKey temporarily to run in trial mode
  • Contact Flux Inc for valid activation code

License Management Best Practices ​

  1. Record activation codes - Store activation codes securely
  2. Monitor expiration - Set reminders before licenses expire
  3. Plan for renewal - Contact Flux Inc well before expiration
  4. Backup config.xml - Keep backup of activated configuration
  5. Document hardware - Record hardware configuration for reference
  6. Test after hardware changes - Verify licensing after system changes

Activation Support ​

For activation assistance:

Email: support@fluxinc.ca

Include:

  • Request code
  • Description of issue
  • DICOM Printer 2 version
  • Error messages (if any)

Response Time:

  • Typically within 1 business day
  • Expedited support available

License Types ​

Flux Inc offers various license types:

  • Standard - Single installation, annual renewal
  • Multi-site - Multiple installations, volume pricing
  • Enterprise - Site license with special terms
  • Development - For testing and development purposes

Contact Flux Inc for licensing options and pricing.